Pasig, Pampanga
Not resolved

I recently wired 9000 php via Remitly to be picked up at M Luillhier Kalamansig,Sultan Kudarat.My aunt went there three times to pick up the money BUT WAS DENIED..the employees there insisted it must be an 18 digit number and insisted they never heard about Remitly...Hello?

I kept sending multiple remittances from Miami, Florida via remitly before and was picked up in Zamboanga M Lhuillier branch by my sister..What's worst was that I availed using Remitly to wire money the same date, one transaction was to be picked up in Cagayan de Oro and the 2ND transaction to be picked up at Kalamansig, Sultan aunt in Cagayan de Oro was able to get the money wired via remitly from BDO..ATTENTION M.LUILLHIER please Train your employees at Kalamansig, Sultan Kudarat..they were very ignorant about money transfer and your partnered companies....IF You partnered with Remitly (which is like YOU MUST TRAIN YouR EMPLOYEES...

Review about: Money Transfer.

I liked: Nev.

Review #828231 is a subjective opinion of a user.

Customer service
Diversity of Products or Services
PRODUCT OR SERVICE Mlhuillier Money Transfer
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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