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Mlhuillier - Poor customer service

Iisa lang ang teller nila pero ang haba haba ng pila hanggang sa labas. Jusko. 2 hrs akong nag antay 2 hrs akong nakatayo parang 15 mins per transaction. Habang yung ibang empleyado nila nagfefacebook lang. Ang tagal tagal pa magprocess. Pinaka worst na remittance center na napuntahan ko. As in sobrang tagal nila.
1.5
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Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
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#1377594
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Mlhuillier - So many requirements in transacting

its a normal day at lima batangas for me i was supposed to be at work 30 min after i get my money but suddenly they said that my ID was expired ¿ but it isn't, because im at 4year course and my last year was OJT then so many requirements followed like gate pass and ojt forms. i had no choice but to get that requirements it is so annoying. isn't NSO enough to provide my identity?
#1375812
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Mlhuillier - Strict company

I will never use Mlhuiller again it's really *** disappointed that they need two ids even voters ID they won't accept it plus u have to wait for how many hours you gonna waste time only for waiting plus always don't have enough cash especially if u gonna pick up a big amount they gonna say onlh they don't have enough money ... I'm so really disappointed to this company.
#1372779
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Quetion numbe 1: Pag mag offline kayo aabutin ba nang 4 na oras , I went to one of your branch, the guard told me offline daw, when I approached the teller I ask her how long kaya na mag offline, she answered me ruely na sa ibang branch ka na lng kukuha mam kasi buka...
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1.6
I liked
  • Nev
I didn't like
  • Service from the teller
#1370928
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Nag filled up po ako ng sender form na meron numbe 14. Tapus umupo ako para ma tawag po ang number ko inabot po ako ng kalahating oras di po tinatawag ang number subalit iilang lang naman po kaming customer doon bale tatlo. Ngayon may pumasok at nag filled up din po ng...
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#1364055
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Mlhuillier - Ang tagaaaaaal

Do we have to wait for more than 15mins per customer? Ang daming daldal ng mga staff. It seems like di nila pinaka n na naghihintay ung mga customers. Imorove nyo naman ung service nyo.
1.0
Details
Customer service
Cagayan De Oro, Northern Mindanao
#1363992
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Hi, i just want to inform a rude staff i ecounter awhile ago. Regular visitor po ako ng m lhuilier kaya nagulat lang ako kasi its my first time to encounter such behavior. During fill up of form po wala ako naindicate na middle name ni receiver (name&last name only)...
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#1363350
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Mlhuillier - Cant claim the money

I can't claim the money . it suppose to be released yesterday but when a clerk processing it was error the reference number is ok they see the money already there. it happen yesterday. I go back this morning but still transaction error.
#1361564
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Mlhuillier - Remittance from SG thru BKK Forex Pte Ltd

Gano ba katagal bago magreflect sa system nyo remittance from SG.. kahapon pa kasi un e gang ngaun wala pa rin daw sa system nyo
#1358309
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Good day!!!I just wanna say that the ML pawnshop is good at all time because everytime,If I send or transfer my money I choose ML.But today I'm so disappointed,not because my receiver did not claim the money from abroad.I'm so disappointed from your staff ''THE...
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Anonymous
Anonymous

same experience here!

#1346202
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